Introduction

Welcome to The ST School. By enrolling in our courses, both online and in person, you agree to comply with and be bound by the following terms and conditions. These terms apply to all students and prospective students of The ST School.

Booking and Payment

Booking: 

Bookings for courses can be made via our official website, by phone, or by email. Confirmation of your booking will be sent via email.

Course Fees: 

All course fees are payable in advance unless a payment plan has been agreed upon. Fees are clearly stated on our website and are subject to change. It is the responsibility of the student to ensure that they have sufficient finances to cover the course fees and equipment needed.

Payment Methods: 

We accept payments via bank transfer, and other methods as specified on our website.

Late Payments: 

Late payment may result in suspension or cancellation of your enrollment.

Consumer Rights: 

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, students have the right to cancel within 14 days of booking for a full refund.

Cancellations and Refunds

Student Cancellations: 

Deposit is non-refundable unless cancellation is provided within 14 days. 

Diploma Courses: 

Cancellations made more than 30 days before the course start date will receive a full refund minus the non refundable deposit. After this date, thus within 30 days of course start, assumption of attendance is presumed and course fees will be due irrespective of attendance. We are a very small business, with very small classes and each enrollment is significant and can make the course viable or not, therefore we will always enforce this clause.

It is the student responsibility to ensure that they are sufficiently fit and adequately equipped to partake on the course. There is no refund of fees for students who cancel the course because of injury or ill health.

CPD Courses: 

Cancellations made more than 14 days before the course start date will receive a full refund minus a processing fee. No refunds will be provided for cancellations made 14 days or less before the course start date.

School Cancellations:

If The ST School cancels a course, students will be offered a full refund or the option to transfer to another course.

Course Delivery

In-Person Courses: 

Attendance is mandatory for all scheduled sessions.

Students must adhere to the course schedule and attend all sessions punctually.

Online Courses: 

Access to online course materials will be provided upon receipt of full payment.

Students are responsible for ensuring they have the necessary technology to access and participate in online courses.

Changes:

In very rare cases we may need to change dates of course weekends. It is rare but it may happen.

Liability:

The ST School will not be liable for any losses (including travel and accommodation costs) as a result of dates change.

 

Code of Conduct

Behavior: 

Students are expected to behave professionally and respectfully towards instructors and peers at all times. Disruptive behavior will not be tolerated and may result in expulsion.

Academic Integrity: 

Plagiarism, cheating, and any form of academic dishonesty are strictly prohibited and may result in expulsion.

Dress Code: 

Appropriate attire is required for in-person courses, particularly during practical sessions. More details can be found in the handbook.

Assessment and Certification

Assessment: 

Students must complete all required assessments to the required standard to be eligible for certification.

Certification: 

Diplomas and certificates will be issued upon successful completion of all course requirements.

 

Privacy and Data Protection

Personal Information: 

Personal information collected during the enrollment process is used solely for course administration and communication. All personal information is kept confidential and secure in accordance with the General Data Protection Regulation (GDPR).

Data Sharing: 

We do not share personal information with third parties without your consent, except as required by law. 

 

Liability

Disclaimer: 

The ST School is not liable for any personal injury, loss, or damage to property that occurs during in-person courses, except where such liability cannot be excluded by law.

Limitations: 

Our liability for any claim arising out of or in connection with our courses is limited to the amount of the course fee paid.

 

Amendments:

The ST School reserves the right to amend these terms and conditions at any time. Any changes will be communicated to enrolled students and will take effect immediately.

 

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

 

Contact Information

Any queries or concerns regarding these terms and conditions, please contact us at: 

The ST School
51, Imperial Road
Exmouth 
Devon 
EX8 1DQ

info@thestschool.co.uk
01395 271610

 

By enrolling in a course at The ST School, you acknowledge that you have read, understood, and agree to these terms and conditions.

 

Equal opportunities statement

The ST School is committed to valuing diversity and promoting equality. We seek

to maximise the potential of our staff, tutors, and students, by providing a supportive environment in which to work and study, where treating each other with dignity, courtesy and respect is standard. This is The ST School’s commitment to ensuring the way you are treated is fair, equal, free of unlawful discrimination, and covers all aspects of diversity including gender, race/ethnicity, disability, sexuality, religion/belief, age. In addition to the characteristics given protection by the Equality Act 2010, which includes transgender, pregnancy/maternity, marital/civil partnered status, and recognising that there are a wide range of contributing factors that may cause conscious and unconscious thoughts and biases, such as accent, social class and appearance.

The ST School reinforces this commitment and the provision of services to the public, accepting our responsibilities to comply with the law and all relevant legislation including the Sex Discrimination Acts 1975 and 1986, the Equal Pay Act 1970, the Race Relations Act 1976 and Race Relations (Amendment) Act 2000, the Disability Discrimination Act 1995, and the Rehabilitation of Offenders Act 1974.